Refund & Return Policy

1. The Refund & Return policy are abiding when you visit, use,shop,purchase on this e-site.
2. By using/visiting this Site, the user agrees to comply with all of the Refund & Return Policy.
3. The Refund & Return policy are subject to change, modification and amendment from time to time and such changes, modification and amendments are abiding on you without any prior notification at sole discretion of the Company, thus you are requested to carefully read the same from time to time to keep updated and informed of the same. Company owes no responsibility to provide you any information regarding such change.
4. By placing an order, you make an offer to us to purchase products you have selected based on the Refund & Return policy as mentioned herewith.
5. Refund & Return request will not be accepted / entertained once the product is Installed and Activated.
6. Refunds will be subject to for product/subscription NOT ACTIVATED ONLY.
7. Product to be returned in the same condition as was at the time of delivery.
8. Any transaction charges on the transacted amount would be borne by you i.e. The refund amount which would be refunded would be less of the payment gateway charges levied by the online Payment Gateway partner.
9. The deduction amount would be as per online payment gateway charges levied which in any case shall not be more than 3% + Taxes of the transaction amount.
10. Refund will be credited within 15-20 days of request received date.
11. Post activation of product / subscription for any Service complaint you will have to call Tata Sky helpline number (1800-208-6633/1800-500-6633) from your registered number and register a complaint.
12. Warranty is only on the Set Top Box and is covered directly by Tata Sky, for any issues with the product you will have to call Tata Sky helpline number (1800-208-6633/1800-500-6633) from your registered number and register a complaint.